Discover the latest Mozzaik365 product that integrates AI into your Digital Workplace.
In a world where digital transformation has become a strategic priority for businesses, adopting solutions that not only facilitate daily operations management, but also meet the specific needs of each profession, is crucial. With this in mind, we are proud to announce the launch of our new solution: Genius. Integrated directly into Microsoft 365, this solution allows for the creation of personalized AI assistants for specific use cases, ensuring a unique, secure, and customized experience tailored to your company's needs.
A Vertical and Specialized Approach
While generalist generative AI tools like Copilot offer broad solutions, Genius stands out with its vertical approach, targeting the specific needs of key departments within an organization. We recognize that each department within a company has its own challenges and goals. Genius enables the creation of AI assistants specific to these contexts, each designed to provide precise and relevant responses based directly on your company's organizational knowledge.
With Genius, organizations can leverage the full potential of generative AI for well-defined scenarios. For example:
- Genius Sales: Designed to support sales teams by providing product information, answering frequent customer questions, and automating part of the pre-sale interactions.
- Genius HR: An assistant dedicated to human resources, capable of addressing employee inquiries about leave, benefits, or internal policies.
- Genius Support Assistant: Aimed at alleviating overloaded helpdesks by handling simple user requests and allowing technical teams to focus on more complex cases.
- Genius Personal Assistant: An assistant that helps with daily tasks such as writing, text correction, sending emails, and automating recurring actions. With seamless integration into the Microsoft 365 environment, this assistant utilizes enterprise knowledge to offer precise responses and actions, helping you save time and improve productivity.
The innovation of Genius lies in the tool's ability to be pre-configured for specific use cases while being adaptable to the evolving needs of the company. Each bot is fully configurable and can be adjusted to meet the particular needs of an organization, thus ensuring a personalized and highly effective experience.
100% Secure Integration into Microsoft 365
Data security is a crucial issue for any business, especially when it comes to artificial intelligence solutions. With Genius, all interactions remain within the secure environment of Microsoft 365. This means that no data leaves your digital ecosystem, ensuring maximum confidentiality and protection of information.
This level of security is particularly important for businesses operating in sensitive or heavily regulated sectors, such as financial services or the pharmaceutical industry. By using Genius, you can be assured that your data remains protected while benefiting from the power of generative AI.
An AI That Provides Relevant and Accurate Responses
One of the major challenges of generative AI is the risk of producing incorrect responses, often referred to as "hallucinations" of AI. This is where Genius stands out. Genius enhances the accuracy of its responses through two key elements:
- Retrieval-Augmented Generation (RAG): Each Genius can exclusively extract the most relevant information for its specific use case from the Microsoft 365 environment, thus avoiding contradictions and ensuring consistent responses.
- Intelligent Pre-Prompting: Specific instructions during setup enable Genius to provide even more precise responses, without requiring extensive intervention from the end user.
These two mechanisms significantly strengthen the reliability of Genius , especially in environments where the accuracy and precision of responses are critical.
The Role of AI in the Digital Transformation of Businesses
Artificial intelligence has become an essential lever in the digital transformation of businesses, particularly in improving efficiency, optimizing processes, and offering a better employee experience. For CIOs and executive decision-makers, the challenge is to deploy solutions that are not only high-performing but also seamlessly integrate with existing infrastructure and meet strict security requirements.
One of the key benefits of Genius is its ability to deliver tangible results quickly. SMEs, mid-sized companies, or large corporations can deploy Genius for specific use cases, enhancing productivity and reducing repetitive workloads across various departments. Genius is ready to use and pre-configured to meet specific needs while remaining 100% adaptable.
In a context where digital transformation is no longer an option but a necessity, Genius provides a concrete response to the needs of businesses looking to optimize their processes, strengthen collaboration between their teams, and gain agility.
Conclusion: Genius, a Key Ally in Digital Transformation
With Genius, we offer businesses an innovative solution that leverages generative AI while ensuring maximum security. Its ability to cater to specific use cases, its precision, and its seamless integration into Microsoft 365 make it an indispensable tool for CIOs and executive decision-makers.
As businesses of all sizes continue to navigate an ever-evolving digital environment, Genius is ready to support them, turning challenges into opportunities for innovation. Whether you're looking to improve the efficiency of your teams, provide better internal service, or facilitate human resources management, Genius is the ideal solution to give a new impetus to your digital transformation.
If you would like to learn more, please do not hesitate to request a demo!